Frequently Asked Questions

Everything you need to know about your SilkSilk order.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking link and number to follow your parcel's journey.

What is your return policy?

We offer a 30-day return window for all items, provided they are in their original condition with all tags attached. Please use our online portal to initiate a return.

Do you offer international shipping?

Yes, SikSilk ships globally. Shipping costs and delivery times vary by destination and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Clearpay.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend checking these measurements against your own to ensure the perfect fit for our signature slim-fit styles.

Are out-of-stock items restocked?

Many of our core collections are restocked regularly. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted when your size is available.